At Tractor Tools Direct, every item we sell can be delivered right to your door. We do everything we can to make the delivery process as simple and trouble-free as possible for you.
How will I get it?
Pick it up! You can save a buck or two by coming over to our warehouse to pick up your order. We're located at the "Crossroads of America" - Terre Haute, Indiana. Guess how much we charge you to pick your order up? Does nothing sound fair? (Why would we charge you to pick your stuff up?? Believe it or not, some outfits do.) It's a BYOT (Bring Your Own Trailer) party though, so come prepared!.
Postal Carrier - Parts and other items small enough and light enough to be delivered by post are shipped using USPS Priority Mail or FedEx.
Freight Carrier – Most of our larger items are shipped by freight carrier in a semi-trailer. Smaller items that are grouped in the same order as large items are added to the crate rather than shipped separately.
Flatbed Carrier – The items that cannot fit in the back of a semi truck, like our square balers and tractors, are shipped using a trusted contract carrier on a flatbed, goose-neck, or other type of trailer. As with freight, smaller items are combined on the same shipment when shipping using a flatbed carrier, whenever possible.
When will I get it?
We do the best we can to get an order out the door within 24 hours of purchase (excluding weekends). We can often send it out the same day if the order is submitted in the morning.
From that point on it is in the capable hands of the carrier, and the wait depends on your distance from our warehouse. We’re in Terre Haute, Indiana. Being smack-dab in the middle of the U.S. helps to keep the wait times down for you folks in New England and on the West Coast. If you’re really close to us, it might arrive in a day or two.
Parts and supplies ship the quickest and typically arrive in 1, 2, or 3 business days. See delivery maps from USPS and FedEx. Our zip code is 47807. Freight and flatbed shipments typically take 3-7 business days.
What are my options for freight shipping?
Our shippers deliver straight to your door. Unless you live in a remote area inaccessible by a freight truck (and we know some of you do), the freight company will drive your purchase to your location. The truck will have a platform that extends out from the back of the trailer, and the driver will bring the crate out to the platform and lower it to the ground. They’ll work with you to figure out the best place to drop it.
Some of our equipment is just too large to safely lower to the ground using a lift gate. In these cases, you must have a forklift or pallet forks on your loader to be able to pick up the skid and get it safely to the ground. “Nah, I’ll just use my loader bucket and some chains.” Mmm…. nope, sorry. The freight carrier prohibits it, and it could damage your shiny new toy!
Be sure that your lift has adequate capacity for the load! You can find the machine weight on each product page. Add 100 lbs for the weight of the crate, just to be safe.
What is the cost for parcel shipping?
To get a quote for parcel shipping, simply add any item to your cart. You can click “Add Info” in the Shipping section, put in your zip code, and get a quick estimate.
What's the cost for freight shipping?
Prices for the freight shipping to the 48 continental U.S. states can be found by placing any product in your cart. You can click “Add Info” in the Shipping section, put in your zip code, and get a quick estimate. Shipping charges are based on the weight of the items you’ve chosen and the distance between you and us. If you’re pretty close to our warehouse (Terre Haute, Indiana), it might be more affordable for you to come pick it up. It’s up to you. If you’re in Hawaii, Alaska, or Canada, give us a call and we can discuss your options and pricing.
How about flatbed shipping? What does it cost?
Flatbed shipping is typically charged on a per-mile basis. The cost per mile may fluctuate a bit, so the short answer to your question is “call us for a quote.” Even though the cost may fluctuate, we’ll stick to the amount we quoted you when it comes time to close the deal. Our phone number is 260-225-3429.
What about international shipping?
If you live outside of the United States, you will need to hire a customs broker of your choosing (Google search works well) and provide us with the broker’s name and phone number. This information will be given to the freight company. A $100 documentation fee will be charged by us to provide any documentation needed to clear customs. If custom crating is necessary, we may need to charge a fee for this as well.
If you have any questions about how to select your delivery options, please call us at 260-225-3429 or email us at firstname.lastname@example.org. We’ll get back to you as soon as possible.